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Safeguarding
NHCA is committed to safeguarding all who come in contact with us.
NHCA is dedicated to preventing and protecting all individuals associated with the organization, including representatives, teachers, staff, volunteers, and participants, from harm and abuse. This includes sexual exploitation, physical, sexual, and verbal abuse, as well as harassment and intimidation. Special attention is given to high-risk groups such as children, at-risk adults, and students.
To this end, NHCA has adopted Safeguarding Policies and Codes of Conduct, which you can read here. You can submit feedback or launch a complaint electronically by completing the form below. If you prefer, you can also fill out a paper form at our main campus building. Regardless of method, your complaint can be done by adding your name and contact or you can do it anonymously.
Notice to Students: ACCET Complaint Procedure for Institutions Applying for ACCET Accreditation
This institution is seeking accreditation with the Accrediting Council for Continuing Education &
Training (ACCET). To this end, the institution has applied for accreditation and will subsequently
submit a self-study and have an on-site team visit to determine whether it meets ACCET’s
Standards for Accreditation. It is the mutual goal of ACCET and the institution to ensure that
quality educational training programs are provided.
When issues arise, students should make every attempt to find a fair and reasonable solution
through the institution’s internal complaint procedure. This is required by ACCET and frequently
requires the submission of a written complaint. Refer to the institution’s written complaint
procedure published in the institution’s catalog or otherwise available from the institution, upon
request. Note that ACCET will process complaints that involve ACCET standards and policies and,
therefore, are within the scope of the accrediting agency.
If a student has used the institution’s formal student complaint procedure, and the issue has not
been resolved, the student has the right and is encouraged to submit a complaint to ACCET in
writing via the online form on the ACCET website (https://accet.org/about-us/contact-us). The
online form will require the following information:
1. Name and location of the ACCET institution
2. A detailed description of the alleged problem(s)
3. The approximate date(s) that the problem(s) occurred
4. The names and titles/positions of all persons involved in the problem(s), including faculty,
staff, and/or other students
5. What was previously done to resolve the complaint, along with evidence demonstrating
that the institution’s complaint procedure was followed prior to contacting ACCET
6. The name, email address, telephone number, and mailing address of the complainant. If
the complainant specifically requests that anonymity be maintained, ACCET will not reveal
his or her name to the institution involved
7. The status of the complainant with the institution (e.g., current student, former student)
Please include copies of any relevant supporting documentation (e.g., student’s enrollment
agreement, syllabus or course outline, correspondence between the student and the institution).
Note: Complainants will receive an acknowledgment of receipt within 15 business days.
